Here are some links that you may find useful.

Here are some links that you may find useful.

Policies & Procedures


Disability Services Commissioner

National Disability Insurance Scheme (NDIS)

National Quality and Safeguards Commission

State Trustees

Department of Human Services (Centrelink)

National Disability Services ACROD Parking Program and Companion Card

Office of the Public Advocate

The Victorian Office of the Public Advocate (OPA) provides services to protect and promote the rights, interests and dignity of people with disability (specifically intellectual impairment, mental disorder, brain injury or dementia) living in Victoria.
These services include guardianship, advice, education, information, research, advocacy and support. They are delivered by the Victorian Public Advocate, OPA employees and more than 650 OPA volunteers.

Easy Read Documentation

Below are important documents provided in “Easy Read” format.

Information Privacy Policy

Complaints Management Policy

Advocacy Policy

Clients Rights Policy

NDIS – Quality & Safeguards Commission – Complaints Booklet

Money Smart

Provides advice on money management that includes banking, borrowing, budgeting, credit, investing, retirement, scams, superannuation, and retirement.

Department of Transport – Taxi Users Subsidy Scheme

Australian Human Rights Commission


Disability Discrimination Act 1992

Disability Act 2006